When it comes to navigating your health benefits, Northrop Grumman wants to ensure you feel supported and understood. Our new healthcare navigation service, powered by Quantum Health, provides personalized guidance at no additional cost.   

Quantum Health is a dedicated team of nurses, claims specialists, and benefits experts who exclusively support Northrop Grumman employees and their families. Trained on our company culture, health plans and benefits, Care Coordinators can support your unique needs.

To get started with Quantum Health, create an account where you can message or chat with a Care Coordinator. You can also call the Northrop Grumman Benefits Center at 800-894-4194 and press 1.

All benefits-eligible U.S. employees have access to Quantum Health, even if you’re not enrolled in a Northrop Grumman medical plan. Spouses and domestic partners enrolled in a Northrop Grumman medical plan can also access this service. Navigation services differ based on your medical plan.

It can be challenging to carry on with your everyday tasks, activities and hobbies when you or someone you love is facing health challenges. Talking to someone can help you learn how to cope, stay positive and manage stress during this uncertain time.

The NGCare Employee Assistance Program (EAP) provides free confidential guidance and mental health support 24 hours a day, 7 days a week. Through NGCare, you and your household members are eligible for eight free counseling sessions per issue each year. Examples of issues include, but are not limited to: marital, relationship or family counseling; stress, anxiety and depression; grief and loss; and job pressures or substance use.

Your call or online request will be answered by a licensed clinician who will listen to your concerns and if needed, quickly refer you to in-person or telehealth counseling or in the moment support. Call: 800-982-8161 TTY: 800-697-0353

Online: guidanceresources.com (WebID is NGCare) or if you're on the NGC network, you can use the Single Sign On. App: GuidanceNow Web ID: NGCare

Northrop Grumman is committed to providing reasonable workplace accommodations to qualified applicants and employees with a disability to participate in the application process, perform the essential functions of their job or otherwise enjoy the privileges and benefits of employment. 

The Office of A&DA also facilitates providing religious accommodations, accommodations for childbirth, pregnancy and related conditions, and accommodations for LGBTQIA+/ gender transition assistance. 

Request accessibility & disability accommodations directly via the Employee Services portal.

Dealing with a health issue alone can be very difficult. If you're facing a complex medical diagnosis or treatment decision such as surgery, My Medical Ally can help you:

• Get a virtual second opinion from a leading specialist in the U.S.
• Receive independent answers to questions abut your diagnosis and treatment plan, and guidance on available treatments.
• Verify any doctor’s credentials, skills and experience treating your condition

Before you say "yes" to surgery, My Medical Ally can help you weigh the risks, benefits and alternative treatment options that could work best for you. Even if you decide against My Medical Ally’s recommendation, you may qualify for a $400 prepaid card or $400 Health Savings Account (HSA) contribution (provided by My Medical Ally) if the service is used with respect to certain surgical decisions.

Visit the My Medical Ally website or call: 888-361-3944 Monday – Friday, 8:00 a.m. to 8:00 p.m. C.T.  When prompted, provide company code "NGC".

All U.S. based employees, spouses/domestic partners and dependents 18 and over enrolled in the Anthem medical plan are eligible.

In accordance with privacy and security rules under HIPAA, the results of your consultation are never shared with Northrop Grumman.

Diabetes is a complex health condition that requires daily self-management – making healthy food choices, staying physically active, monitoring your blood sugar and taking medications as prescribed. At Northrop Grumman, we want to provide you with benefits to help you feel your best at work at home.

Consider Health Coaching

• Anthem Members have access to Vida Health, a complimentary program that helps members with diabetes learn how to expertly monitor and improve their blood sugar levels and other symptoms with the help of certified coaches, medications, and in-app tools.
• Kaiser Permanente members are eligible for health coaching by Kaiser. Customized plans and resources provide motivation and encourage you to make lifestyle changes for everything from weight management and physical fitness to chronic health conditions and smoking cessation. Contact Kaiser Permanente to learn more. 

Save on Prescriptions

CVS Diabetes Kit for One Copayment (Anthem members only)
When filling your prescriptions, order all of your supplies at the same time, in 90-day quantities and fill at a CVS Pharmacy or through the CVS Caremark Mail Service Pharmacy. Kits may include the following diabetes medications and supplies:

• Insulin or oral medication
• Alcohol wipes
• Blood glucose test strips
• Lancets and syringes

If filling at CVS Pharmacy, make sure the pharmacist processes the insulin or oral diabetes medication first. If the insulin or oral diabetes medication is not processed first, the copayment will apply to the other supplies.

If filling at CVS Caremark Mail Service Pharmacy, the pharmacists have been instructed to process the insulin or oral diabetes medication first.

Each time you refill all or part of the diabetes kit, you'll pay another copayment. The appropriate copayment will be based on the highest-cost diabetes medication.

The highest-cost medication will apply first, and any additional medications and supplies will be at no cost to you.

Please note: Diabetes medication (insulin or oral) must be included in the kit for the savings to apply. If only supplies are ordered, the appropriate copayment will apply for each item. Blood glucose meters aren't included in the diabetes kits.

Navigating your options and knowing where to start when you need to take time off due to an injury or illness can be overwhelming. Below are your best resources to determine what benefits are available for your unique situation.

• Get in touch with your Care Coordinators at Quantum Health. They are a dedicated team of experts who have been trained on Norhtrop Grumman culture and benefits. They will be able see your current benefit elections and explain what leave options you may be eligible for at Northrop Grumman (Short Term Disability, Long Term Disability, Workers Compensation, Family Medical Leave etc.) and if there are any state benefits based on your location.
  They can also share other benefits available to you that might be useful during this time.

• In most cases, you will need to file a claim with AFLAC, our partner that serves as the claims administrator for Northrop Grumman.

SWORD Health, in conjunction with LiveHealth Online, offers virtual physical therapy for back, joint, and muscle pain. The program is free to Northrop Grumman employees, spouses and dependents 18 and older who are enrolled in the Anthem medical plan.

To get started, visit the LiveHealth Online website. Ensure your insurance information is entered into your LiveHealth Online profile exactly as it’s shown on your ID card (name, date of birth, Anthem ID, relationship and primary subscriber information). Once enrolled, you’ll receive the SWORD Digital Therapist kit that includes a tablet, motion sensors and access to a virtual physical therapy care program with support from a real physical therapist.

Call 888-548-3432 if you don't see SWORD as an option on LiveHealth Online. View frequently asked questions for more information.

Anthem members can take advantage of the Vida Health Program at no additional cost. It offers health coaching to help with diabetes, weight management, stress, sleep, nutrition and any lifestyle-related changes. Vida can develop a personal plan and guide you every step of the way with tools and supplies to help you create healthy habits. You can sync devices – like blood sugar meters, fitness trackers and scales – to monitor your progress in the Vida Health app. Anthem participants can access these services at no charge. 

Kaiser Permanente members are eligible for health coaching by Kaiser. Customized plans and resources provide motivation and encourage you to make lifestyle changes for everything from weight management and physical fitness to chronic health conditions and smoking cessation. Contact Kaiser Permanente to learn more. 

If you are enrolled in an HSA or FSA, you can use your funds to help pay for eligible health care expenses such as deductibles, copays, coinsurance, and other medical expenses not covered by your health plan,

Log into NetBenefits to check your current balance.

Once enrolled, you will receive a debit card from Fidelity to use on your eligible expenses.

With an FSA debit card, you automatically have access to the full amount you elected for.

• All eligible expenses must be incurred between Jan. 1 and Dec. 31 of the plan year for which you elected the FSA; or the effective date of your HCFSA if elected after Jan. 1 due to being newly eligible.

• The deadline to incur expenses is Dec. 31 (end of the plan year).

• You must submit claims for reimbursement by March 31 following the plan year unless an extension is required by law. To file claims and view more information, visit NetBenefits.

• You can roll over up to $610 of unused HCFSA funds to the next plan year. HCFSA enrollment for the next plan year

  is required during Annual Enrollment for unused funds to carry over.  

• View the Annual Enrollment Guide for contribution limits.

• Remember to save all of your receipts, as they’ll help determine how much money to allocate to your FSA for the following year. You’ll also need them if you’re ever asked to substantiate expenses purchased with your NetBenefits AccessCard.

With an HSA debit card, you receive the funds as you contribute from each paycheck.

• The account belongs to you and is portable if you leave the company and unused funds roll over from year to year.

• Interest and investment returns grow tax-free as well (subject to minimum account balance).

• If you establish an HSA through Fidelity, your contributions can be deducted directly from your paycheck before taxes.

• View Annual Enrollment Guide HSA contribution limits.

• If enrolled in an HSA may also have a limited-purpose Health Care Flexible Spending Account (HCFSA). A limited purpose HCFSA covers qualified dental and vision expenses.

Visit NetBenefits for more information.

You may be able to take what's known as a hardship withdrawal from your retirement account if needed to satisfy an "immediate and heavy financial need" as defined by the plan. To be eligible, your plan may require that you first use any existing loan and withdrawal options available to you.

If your plan allows, your hardship withdrawal may be "grossed up" to include any amounts reasonably anticipated to be necessary to pay any federal, state, or local income taxes or penalties resulting from the hardship distribution. 

To learn more about withdrawals available to you, log in to NetBenefits, and go to Loans and Withdrawals.

Northrop Grumman’s benefits allow you access to a legal advisor when you need it.

• Through NGCare’s ComPsych you can receive a personalized, expert legal and/or financial consultation at no cost for 30-minutes per topic, per year.

  • Call: 800.982.8161 TTY: 800.697.0353 or log-on to the website (requires creating a username/password and using the Web ID: NGCare)

• If you are enrolled, MetLife’s Group Legal Plan gives you access to the expert guidance and tools you need to handle the broad range of personal legal needs you might face throughout your life

Telemedicine through LiveHealthOnline allows you and your family members to visit with a board-certified doctor in the comfort of your home by using a smartphone, tablet or computer with a webcam for non-urgent services like pinkeye, a cold, the flu, a fever, rashes, infections, allergies or other common health conditions. No appointments, no driving and no waiting at an urgent care center. Doctors are available 24/7 and, if needed, they can send a prescription to your local pharmacy. Free lactation support is also available.

Dermatologists, and psychologists are also available by appointment seven days a week – costs vary depending on your medical plan and type of service. Consultants are also available to discuss your concerns and provide personalized advice.

You can use LiveHealth Online regardless of whether or not you’re enrolled in a Medical Plan. For Medical health services, employees enrolled in an Anthem plan pay $10 per visit. All others pay $59 per visit.

Kaiser members can access telemedicine video visits at no additional charge. Behavioral health services (Psychologist, Therapist, or Psychiatrist) cost vary based on the type of service and your medical plan. Please contact Quantum Health for cost specifics. 

For the best experience viewing the resources below we strongly recommend logging-in first to NetBenefits.

Our partners at Fidelity offer great articles and resources on managing illness and injury from all fronts: financially and legally, mentally, resourcefully, and logically.