NGCare Mental Health Support
The NGCare Employee Assistance Program (EAP) provides free, confidential guidance and mental health support 24/7. All employees, regardless of benefits coverage, are automatically enrolled in NGCare benefits.
Through NGCare, you, your family and household members are eligible for eight free counseling sessions per issue, per year. Examples of issues include, but are not limited to: marital, relationship or family counseling; stress, anxiety and depression; grief and loss; and job pressures or substance use.
When you reach out for a confidential consultation, your request will be answered by a licensed clinician who will listen to your concerns. If needed, they’ll quickly refer you to in-person or telehealth counseling or in the moment support. To get started, call 800-982-8161 TTY: 800-697-0353 or request online support (enter WebID: NGCare when prompted).
NGCare can now schedule initial counseling appointments for you and your family. This will save you time and ensure you’re connected with the right provider. Appointments are booked based on your mental health needs and your availability, as well as demographic preferences and requests for in-person or virtual care. Call 800-982-8161 to get started.
Long-term counseling and mental health care, such as psychiatrists, inpatient and outpatient substance use treatment or care are available through yourNorthrop Grumman Health Plans. For help understanding what’s covered under your plan, Anthem members can contact Quantum Health and non-Anthem plan members can call the number on the back of their medical plan ID card.
Virtual visits with psychologists and psychiatrists are available through LiveHealth Online. This telemedicine service allows you and your family members to visit with a board-certified doctor in the comfort of your home. Behavioral health services (psychologist, therapist, or psychiatrist) costs vary based on the type of service and your medical plan. Beginning Jan. 1, 2025, Anthem members will pay $10.
Explore the tools available to you on Koa Care 360, a free, confidential app that offers science-based tools to change habits and perspectives.
To access the Koa Care 360 app, visit guidanceresources.com. First time users will be prompted to register and create a confidential log-in (WebID is NGCare). Once logged in, select “Digital Self-Care Tools.”
Seeking mental health care is viewed as a positive course of action and sign of sound judgment for those who have a security clearance. For more information, view this fact sheet from the Defense Counterintelligence and Security Agency (DCSA).
During the most stressful times, mindfulness can help you train your mind and slow it down to focus on the present. Learn and practice mindfulness during your day with NGCare's guided mindfulness exercises.
Take a Mindfulness Mico-break, offered on Tuesdays at 3:15 p.m. ET and Wednesdays at 12:15 p.m. ET. These live, 10-minute guided practices can help train your mind and slow it down to focus on the present. Mindfulness 101 workshops are also offered the third Thursday of every month at noon ET.
Attend Mondays in Motion, a live, 10-minute guided stretch break each week at noon and 3 p.m. ET. You’ll learn how flexibility training, or stretching, can have many physical benefits and can improve your mood by releasing muscle tension and promoting relaxation. You can also view previously recorded Monday in Motion videos.
Learn about upcoming webinars and view previously recorded webinars on various aspects of emotional well-being, mental health work/life topics.
This worksheet from Mental Health America can serve as a starting point to change the way you view negative situations, reframe common negative thoughts and practice gratitude, all which have been shown to reduce sadness and anxiety.
This assessment can help to determine your personal stress level and receive recommendations to help address the toll stress may be taking on your life.