When it comes to navigating your benefits, Northrop Grumman wants to ensure you feel supported and understood. Our healthcare navigation service, powered by Quantum Health, provides personalized guidance at no additional cost.
Quantum Health is a dedicated team of nurses, claims specialists and benefits experts who exclusively support Northrop Grumman employees and their families. Trained on our company culture, health plans and benefits, Care Coordinators can support your unique needs.
To get started with Quantum Health, create an account where you can message or chat with a Care Coordinator. You can also call the Northrop Grumman Benefits Center at 800-894-4194 and press 1.
All benefits-eligible U.S. employees have access to Quantum Health, even if you’re not enrolled in a Northrop Grumman medical plan. Spouses and domestic partners enrolled in a Northrop Grumman medical plan can also access this service. Navigation services differ based on your medical plan.
|
Support |
Anthem Medical Plan | All Employees |
|
Explain Northrop Grumman’s health and well-being benefits |
✓ | ✓ |
|
Recommend benefit solutions |
✓ | ✓ |
|
Provide contacts for specific benefits |
✓ | ✓ |
|
Review dental and vision coverage |
✓ | ✓ |
|
Manage the Well-being Incentive Program* |
✓ | ✓ |
|
Find in-network providers |
✓ | |
|
Contact providers to coordinate treatment |
✓ | |
|
Help navigate complicated medical situations and review treatment options |
✓ | |
|
Verify insurance coverage and assist with prior approval process, prior approval if needed |
✓ | |
|
Help resolve claims issues and explain your medical bills |
✓ | |
|
Discuss drug costs and coverage or concerns with prescriptions |
✓ | |
|
Assist with filing appeals of medical claim determinations |
✓ |
*Participants in the HMSA, Kaiser Hawaii, and Tricare Supplement plans aren’t eligible for the Well-being Incentive Program. Baltimore and Sunnyvale-represented employees are eligible for the Annual Physical Incentive.
When dealing with a health condition or complex diagnosis, Northrop Grumman employees and family members covered by an Anthem medical plan have access to Personal Care Guides who are registered nurses at Quantum Health that can help you:
- Understand your coverage
- Manage certain health conditions
- Prepare for hospital stays
- Maintain or improve your health
For more information, contact Quantum Health.