Jumpstart your Well-being with an Anthem Health Guide!
An Anthem Health Guide is a concierge service that can help you on your well-being journey. Health Guides provide kindness and understanding to help you feel less overwhelmed with health changes in your life. They are experts at:
- One-call resolution. Health Guides use advanced technology to see your whole health care picture. They understand you are busy and may not have time for multiple conversations, so they find the solution in the first call. Health Guides take a comprehensive and personal approach, not only to help with your immediate needs but to also anticipate future questions.
- Advocating for you. Health Guides bring knowledge and experience to help make sure you are receiving the care you need. They will help break down barriers and eliminate “homework” for you, like calling providers about billing discrepancies, so you can focus on your health. If you need help finding a provider, Guides can match you with an in-network provider that suits your needs. They can also help you save money by comparing costs for care at different hospitals and looking into savings on your prescription drugs.
- Coordinating care for better health. Many people see more than one doctor. Health Guides can connect you to health professionals who will help coordinate with doctors and other members of your care team. They can remind you of important preventive care, and even help schedule appointments for you, when possible. They also have in-depth knowledge about the programs and preventive care services that are part of your benefits, and they work closely with nurses, health coaches and social workers to provide support uniquely suited for you.
Anthem Health Guides are here to give you personalized help when you need it most. That way you can focus on what is most important: your health. If you are enrolled in an Anthem plan, call and connect with an Anthem Health Guide at 800-894-1374.